Shipping policy
Where we ship
We currently ship to addresses within the United States only.
Shipping cost
Standard shipping is free on all US orders.
Processing time
Orders are processed within 1-3 business days (excluding weekends and holidays). You'll receive a confirmation email when your order is placed.
Delivery time
After processing, delivery usually takes 7-20 business days, depending on the item and your location. Delivery times are estimates and can be affected by carrier delays, weather or high-volume periods.
Tracking
As soon as your order ships, we'll email you a tracking number so you can follow your package.
Multiple packages
Some items ship from different warehouses, so your order may arrive in more than one package. Each package will have its own tracking number.
Address accuracy
Please double-check your shipping address at checkout. We're not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us as soon as possible and we'll try to update it before the order ships.
Contact
Questions about your shipment? Email nuvexastore18@gmail.com with your order number.