How much does shipping cost?
Standard shipping is free on all orders within the United States.
How long will my order take to arrive?
Orders are processed within 1–3 business days. Delivery usually takes 7–20 business days after that, depending on the item and your location. You'll receive a tracking number by email as soon as your order ships.
Do you ship outside the United States?
Not at the moment. We currently ship to addresses in the United States only.
Why did my order arrive in separate packages?
Some items ship from different warehouses, so your order may arrive in more than one package. Each one will have its own tracking number.
What is your return policy?
You can request a return within 30 days of receiving your order. Items must be unused and in their original packaging. Email us to start a return — see our Refund Policy for details.
My item arrived damaged. What should I do?
We're sorry! Email us within 48 hours of delivery with your order number and a photo of the damage, and we'll send a replacement or issue a refund.
What payment methods do you accept?
We accept PayPal and major credit and debit cards through PayPal checkout — no PayPal account needed.
How can I contact you?
Email nuvexastore18@gmail.com or use our contact form. We reply within 1–2 business days.